Citizen Report Card on Citizens’ Satisfaction with Family Planning Services: A case of Gulu and Luwero Districts

This study used a Citizen’s Report Card (CRC) to measure satisfaction with Family Planning services in two districts. A CRC is a social accountability tool citizens can use to demand improvement in the quality of public services.

The CRC provided qualitative and quantitative information about standards and gaps in the delivery of Family Planning services as well as community awareness of the the availability of such services.

Author: FOWODE
Publisher: FOWODE
Year of Publication: 2012
Classification Number: 363.46 FOW