The Importance of HR Management in an NGO Environment

The importance of Human Resources (HR) in a non-governmental organisation (NGO) as a means of ensuring sustainable growth for an organisation cannot be overemphasised, as it is the fundamental strength upon which people, strategies, processes and operations are based. Effective employee management should be on top of the list of priorities for progressive improvement of an organisation. A NGO must strive to attract, develop and retain qualified and enthusiastic employees as they are the key to the success of one’s business. HR in a NGO is no different to HR in any other sector, but the problems that HR professionals face within the NGO industry are quite unique.

There are two main problems concerning HR in the NGO environment today:
The first is the high unemployment rate which causes an exceptionally high number of under qualified job seekers to stream into the childcare environment, the reason for this can also be attributed to an industry that does not have the competitive advantage when it comes to salary benchmarking. This leads to shortages of qualified skilled childcare workers in the industry; and
The second is retaining highly skilled and qualified people and keeping them motivated. Learning and development are central to both the performance and development of employees. It can be beneficial for an organisation to offer employees equal and full access to learning and development opportunities that are aligned to their career development, as well as the skills and competencies required to meet business performance and growth objectives

Publisher: Sangonet NGO Pulse
Year of Publication: 2013
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