Citizen’s Report Card on Citizen’s satisfaction with family planning services

This was conducted in two districts of Gulu and Luwero to measure citizen’s satisfaction with family planning services, using a citizen’s report card. A citizen’s report card is one type of the social accountability tools, which citizen’s can use to demand improvement in the quality of provision of public services. The citizen’s report card provided qualitative and quantitative information about prevailing standards and gaps in the delivery of FP services. It also measured the level of community awareness about the availability of FP services.

Author: Fowode
Publisher: Fowode
Year of Publication: 2012
Classification Number: NGO Publication