GL Cottages Manager

Gender Links (GL) seeks to fill the post of GL Cottages Manager. GL Cottages is a three star bed, breakfast, and conferencing establishment, owned by Gender Links. The establishment is situated in the Urania Village, Observatory, Johannesburg, www.glcottages.org.

Tasks:

Management

• Planning, organising and directing the staff and all services of the establishment, including reception, concierge, reservations, food and beverages operations and housekeeping.
• Ensuring compliance with licensing laws, health and safety and other statutory regulations.
• Supervising maintenance, supplies, renovations, and furnishings.
• Maintaining and enhancing the GL Cottages three star status.

Marketing, Customer Relations

• Marketing of the establishment at local, national, regional, and international levels.
• Diversifying the existing product and maximising profit and returns.
• Setting and achieving sales and profit targets, events and conference management.
• Analysing sales figures and devising marketing and revenue management strategies.
• Dealing with customer complaints and administering customer satisfaction surveys.

Financial Management

• Managing budgets and financial plans as well as controlling expenditure, financial and stock management.
• Maintaining statistical and financial records.

Human Resources Management

• Recruiting, training and supervising staff.
• Planning work schedules for individuals and teams.

Qualifications, experience, and skills

• A degree or equivalent qualification in Hotel Management and Catering.
• At least five years experience at management level of running a lodge.
• Excellent administrative, logistic and management skills.
• Excellent marketing and public relations skills.
• Excellent financial management skills.
• Excellent, communication and IT skills.
• A valid driver’s licence

General conditions:
GL is an equal opportunity employer. GL will offer a competitive remuneration package, based on a basic salary plus commission, commensurate with skills and experience. The package includes accommodation. The manager will be expected to reside on-site. Background information about GL Cottages can be found on www.glcottages.co.za or by phoning Vivien Bakainaga on 27 (0) 11 622 2877. Please submit a CV and references to hr@genderlinks.org.za by 5 July 2013.

Late submissions will not be considered. Only shortlisted candidates will be contacted for interviews. These candidates will be expected to make a presentation based on the GL Cottages business plan and to undertake a written finance exercise as part of the interview. GL Cottages reserves the right not to make an appointment should a suitable candidate not be found.